Process
How it works
No queues, no counters, no hauling a stroller through an airport. You book the gear, we put it where you will be.
1. Pick your gear
Choose from four strollers and an all-in-one car seat. Every unit is a current-generation model kept in a rotation of no more than two years, and each one is sanitised, checked and photographed before it goes out.
If you are unsure between a single and a double, our sizing guide walks through it by child age rather than by product marketing.
2. Pick your dates
Rentals run from one day to 21 days. Pricing is by tier, not per day, so a seven-day rental costs far less than seven times a one-day rental. The tier is applied automatically from your dates.
Book your delivery for the day you arrive and your collection for the day you leave. There is no charge for the hours between the handoff and your check-in.
3. Tell us where you are staying
Hotel, resort, vacation home or MCO baggage claim — we deliver to all four. Most hotels take the gear at the bell desk under your surname, so you do not need to be there when we arrive.
Delivery is free across the Disney, Universal, SeaWorld, I-Drive, Lake Buena Vista and convention centre zones. Kissimmee and Celebration are $10 each way, waived on rentals of 10 days or more. Airport handoffs are $15.
4. Pay and go
We take payment by card and place a separate authorization hold for the damage deposit. A hold is not a charge — the amount is reserved on your card and released when the gear comes back in normal condition, usually within three business days.
On your departure day, leave the gear with the bell desk or meet us at the kerb. That is the whole return process.
What is included with every rental
- Rain cover fitted to the model you booked
- Sanitising between every rental, documented
- Free delivery and pickup in most zones
- Phone support 7:00 AM to 9:00 PM, seven days
- Same-day swap if a unit develops a fault mid-trip
Questions
Do I have to be there when you deliver?
Not at most hotels. We leave gear with the bell desk or front desk tagged with your surname and check-in date.
What is the damage deposit hold?
An authorization on your card, not a charge. It is released when the gear returns in normal condition, typically within three business days.
How late can I book?
Same-day is often possible near I-Drive and the convention centre. For peak-season doubles, book two to four weeks ahead.
What if I need to change my dates?
Call us. Changes made more than 24 hours before delivery are free; inside 24 hours we do what we can with the fleet we have.
Gear waiting when you land
Pick your gear, pick your dates, tell us where you are staying. We deliver clean, inspected equipment and collect it when you leave.